Last updated 9 November 2026.
This notice explains how Legal name: not filled in yet (“PDC”, “we”) handles personal information on this trade ordering site, as the Protection of Personal Information Act (POPIA) requires.
Who is responsible
| Legal name | Legal name: not filled in yet |
|---|---|
| Registration nr | Registration nr: not filled in yet |
| VAT nr | VAT nr: not filled in yet |
| Address | Unit N1, Athlone Industrial Park 10 Mymoena Cres Athlone Cape Town 7764 |
| Phone | +27 (21) 001 7618 |
| cserv@proteadistribution.co.za |
Information officer: Information officer: not filled in yet, Information officer's email: not filled in yet.
What we collect
- Your business: name, account number, addresses, VAT number, account type, discount and balance.
- The people who use the account: names, email addresses and phone numbers.
- Logins: username and email. Passwords are stored only in scrambled (hashed) form; nobody at PDC can read them.
- Orders: the books, quantities, your order numbers, notes and delivery details.
- Technical: IP address and browser details in the server’s logs, and the cookies that keep you logged in.
Why we use it
- To run your account and logins, and to take, process, deliver and invoice your orders.
- To email you about your orders and backorders, and to let your rep help you.
- To keep the accounting and tax records the law requires.
- To keep the site secure.
We use it because it is needed for our agreement with you, because the law requires it (such as tax records), or for our legitimate interests in running and securing the site. We do not sell it, and we do not use it for marketing without your consent.
Who sees it
- PDC staff and reps who need it to serve you.
- The companies that host this site and our email, and run our accounting system, only to provide those services and under a duty of confidentiality.
- Authorities, when the law requires it.
The site, its backups and our accounting system are kept on servers in South Africa.
How long we keep it
While your account is open, and after that for as long as tax and company law require (usually five years). Then it is deleted.
How we protect it
The site only works over an encrypted (HTTPS) connection, ordering needs a login, staff see only what their role needs, and the data is backed up every day.
Cookies
The site only uses the cookies it needs to log you in and keep you logged in. There are no advertising or tracking cookies.
Your rights
You may ask what personal information we have about you, and ask us to correct it, delete it (where we do not have to keep it) or stop using it. Contact the information officer above. If you are not satisfied with our answer, you may complain to the Information Regulator: inforegulator.org.za.
Changes
We may update this notice. The current version is always on this page.