Last updated 9 November 2026.
These terms apply to every order placed on this site by trade customers of Legal name: not filled in yet (“PDC”, “we”). If your account also has a signed credit agreement with PDC, that agreement applies where the two differ.
| Legal name | Legal name: not filled in yet |
|---|---|
| Registration nr | Registration nr: not filled in yet |
| VAT nr | VAT nr: not filled in yet |
| Address | Unit N1, Athlone Industrial Park 10 Mymoena Cres Athlone Cape Town 7764 |
| Phone | +27 (21) 001 7618 |
| cserv@proteadistribution.co.za |
1. Your account and logins
- This site is for PDC’s trade customers. PDC opens accounts and gives out the logins.
- Each login is for one person. Keep your password to yourself. Orders placed with your account’s logins are orders of your account.
- Tell your rep straight away if a login should be closed, or if someone may have used it without permission.
- PDC may close a login or put an account on hold, for example when payment is overdue.
2. Orders
- Every order needs your order (PO) number. You get an email with a copy of each order.
- An order is an offer to buy. PDC accepts it by processing or dispatching it.
- PDC may decline an order or a line, for example when a title is no longer available or the account is on hold. We will tell you when we do.
- To change or cancel an order, contact your rep before it is dispatched.
3. Stock and backorders
- Stock on the site (Not in stock, Low, Medium, High) is a guide, updated daily.
- If you order more than is available, the rest goes on backorder and is sent when it comes in, unless you cancel it. Back-in-stock dates are estimates.
- My orders shows your open backorders, and you get a weekly summary by email. To cancel a backorder, contact your rep.
4. Prices
- Prices are in rand and include VAT.
- Your price is the recommended retail price (RRP) less your account’s discount. Some titles have a lower maximum discount.
- Prices can change without notice. The price on PDC’s invoice is the price you pay. A title without a price on the site is priced on the invoice.
5. Payment
- Credit accounts pay according to the account’s terms and within its credit limit.
- Cash accounts pay before the order is dispatched, unless your rep arranges otherwise.
- A balance shown on the site is for information and may not include the latest transactions. Your statement is the record.
- The books stay PDC’s property until PDC has been paid for them in full.
6. Delivery, short deliveries and returns
- Delivery is as arranged with PDC for your account.
- Check each delivery when it arrives, and report short, wrong or damaged books to your rep within 7 days.
- Books may only be returned with PDC’s approval in writing, given before they are sent back.
7. The site
- We work to keep the site and its information correct and available, but cannot promise that it is always error-free or online.
- As far as the law allows, PDC is not liable for indirect or consequential loss arising from the use of this site.
8. Your information
How we handle your information is set out in our Privacy notice.
9. Changes and law
- PDC may change these terms. The version on this page when you place an order applies to that order.
- South African law applies to these terms and to orders placed on this site.